Customer policy

Payment Policy

Accepted payment methods, checkout currency, authorisation and refunds for purchases from MA VIRA FOR MARKETING AND PR. Effective January 1, 2026.

Visa
Mastercard
American Express
Apple Pay
Google Pay
Samsung Pay

Accepted payment methods

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and Samsung Pay. Digital wallets appear only on compatible devices, browsers, regions and configured wallets. The options displayed at checkout are the options available for your order.

Currency and totals

Our store base currency is USD. Where local-currency display is available, converted prices may be shown. The currency, items, shipping, taxes and discounts in the final checkout review are the values submitted for payment.

Authorisation and order confirmation

Submitting an order may create an authorisation or payment request. An order is confirmed only after the store receives a valid payment result and accepts the order for fulfilment. A bank may place a temporary hold after a declined, cancelled or interrupted attempt; release timing is controlled by the bank.

Payment security

Payment details are entered through the secure checkout experience. Never send full card numbers, security codes, passwords or wallet credentials by email or through customer care. Fraud-prevention checks may require reasonable verification before dispatch.

Failed or duplicate attempts

If payment fails, check your billing details, available balance and bank approval before trying again. If you believe you were charged more than once, contact customer care with the order number and non-sensitive transaction information.

Refunds

Approved refunds are sent to the original payment method within 5-10 business days after the applicable review or returned-item inspection. Banks and wallet providers may need additional time to post the credit. See the Returns & Refunds Policy for eligibility and return instructions.

Contact

Payment help is available 24/7 at business@maviraa.com or +971-541606635. Do not include sensitive payment credentials.